Hi Love Exchange Policy


At Hi Love we believe in sharing and showing LOVE. We want you to be absolutely satisfied with your purchase. We accept exchanges within 14 days of the sale date of merchandise.  All sale merchandise or discounted promotional offers are final sale and not eligible for exchange. 

To be eligible for an exchange, your full priced item must be unused and in the original packaging. To exchange your product, please contact us at customerservice@hilovetravel.com with your order # and the item you would like to exchange for. 

Shipping costs are non-refundable and exchange shipping fees are at the customer's expense. Please allow up to 14 days from the date we receive your merchandise to handle your exchange.